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error message when starting xnormal
October 20, 2010 - 3:51pm
- 1021 reads
ever seen this one before?
i hadn't used xnormal for awhile on this machine and when i tried to fire it up this error popped up (the image below). i uninstalled and re-installed w/ the latest version (3.17.3) and even used "program files" instead of "program files (x86)" with no luck. any help is appreciated.
running win7 x64 on imac 27" w/ bootcamp 3.1/osx 10.6.4 (8gb ram)
cheers,
-j
jogshy, thanks for the quick reply!
it doesn't happen with the x86 version (tho' it does run out of memory doing an operation i could do w/ the x64 version). but, it's getting me through the project i'm working on at the moment. 
i just checked and windows is/was up-to-date w/ all updates.
never heard of the WinSxS folder till now, but i just checked and it doesn't appear to be compresssed. just a regular folder. haven't used a reg cleaner on this machine since it's a secondary OS for me and i don't normally install things i don't need on it.
i ran sxstrace.exe, but i'm not sure what i'm supposed to do w/it. it seems to want me to know what log file i'm looking for. :\ here's what it spits out:
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\jason>sxstrace
WinSxs Tracing Utility.
Usage: SxsTrace [Options]
Options:
Trace -logfile:FileName [-nostop]
Enabling tracing for sxs.
Tracing log is saved to FileName.
If -nostop is specified, will not prompt to stop tracing.
Parse -logfile:FileName -outfile:ParsedFile [-filter:AppName]
Translate the raw trace file into a human readable format and save the re
sult to ParsedFile.
Use -filter option to filter the output.
Stoptrace
Stop the trace if it is not stopped before.
Example: SxsTrace Trace -logfile:SxsTrace.etl
SxsTrace Parse -logfile:SxsTrace.etl -outfile:SxsTrace.txt
C:\Users\jason>
cheers,
-j
The WinSxS is the modern time's old system32 folder equivalent. All the DLL system files are placed there.
If only happens with the x64 version you can try to re-install the VS2008 SP1 C++ runtime x64 or the .NET 2.0. If that does not solve it I'm afraid your Windows's installation has been corrupted.
shucks.
but thanks for all the help, jogshy! yer a "national" treasure.
cheers,
-j
That's a problem with your OS's files or with the VC++ DLL runtimes. Does it happen also with the xNormal x86 version? Are your Windows Updates up to date?
Have you compressed the WinSxS folder ? Have you executed a registry cleaning program? I hope not.
Try to execute the sxstrace.exe as the dialog suggest to see what's happening.
You can try to install the VC++ runtimes manually ( I do it automatically in the xN's installer ):
http://www.microsoft.com/downloads/en/details.aspx?familyid=a5c84275-3b9...
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=BA9257CA-337...
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